PagerDuty

PagerDuty Toolkit

Arcade's PagerDuty toolkit lets LLMs interact with PagerDuty resources — incidents, services, teams, schedules, and on-call data — via natural language or agent workflows.

Capabilities

Incident management: Retrieve individual incidents, list incidents with filters (status, urgency, service, team, time range), update status (acknowledge, resolve, reopen), and reassign to a specific user.
Activity & audit: Stream the account-wide log/activity feed showing triggers, acknowledgments, escalations, and resolutions via log entries.
People & on-call: Look up users (list or fuzzy search by name/email), check who is currently on call, inspect schedules, and get the authenticated user's own profile with contact and notification details.
Org structure: Read teams (with members and linked resources), services (with optional name search), and escalation policies — individually by ID or as paginated lists.

OAuth

This toolkit authenticates via OAuth 2.0 using Arcade's PagerDuty auth provider. See the provider configuration reference for setup details: 👉 Arcade PagerDuty Auth Provider

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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